Frequently Asked Questions
What is Buraaq?
Buraaq is a Pakistani fragrance house built around stories, memories and the culture that surrounds us. Our fragrances are inspired by the emotions and experiences found in everyday Pakistani life, interpreted through a modern and minimal approach to perfumery.
What fragrances does Buraaq offer?
Our first collection consists of four fragrances:
Dastaan — داستان
Mehfil — محفل
Safar — سفر
Sukoon — سکون
Each fragrance has its own character, story and atmosphere. Together, they form the beginning of the Buraaq story.
Are Buraaq fragrances for men or women?
Our 2 fragrances (Dastaan, Mehfil) are for men, 1 (Sukoon) for women and 1 (Safar) is unisex.
Are Buraaq fragrances inspired by other perfumes?
Our fragrances are created around original concepts, emotions and stories. While fragrance as an art form naturally shares certain ingredients and olfactory families, Buraaq is built to have its own identity rather than simply replicate what already exists.
How long do Buraaq fragrances last?
Longevity can vary depending on skin type, weather, application and environment. Our fragrances are formulated with longevity and performance in mind, while maintaining the character and balance of each composition.
How many sprays should I use?
There is no fixed rule. Generally, 4 to 6 sprays is a good starting point. Apply to pulse points such as the neck and wrists, and allow the fragrance to settle naturally.
For stronger presence, you can also lightly spray your clothing from a suitable distance.
Where should I apply perfume?
For the best experience, apply fragrance to pulse points such as your neck, wrists and behind the ears. You can also spray lightly onto clothing.
Avoid rubbing your wrists together after applying, as this can alter how the fragrance develops.
How should I store my perfume?
Keep your fragrance somewhere cool, dry and away from direct sunlight. Avoid leaving it in places with significant heat or temperature changes, such as inside a car or directly beside a window.
A wardrobe, drawer or cool shelf is ideal.
Will the fragrance smell exactly the same on everyone?
Not necessarily.
Fragrance interacts with your individual skin chemistry, temperature and environment. This means the same perfume can develop slightly differently from person to person, making your experience with it uniquely yours.
Do you offer testers or discovery sets?
We recommend checking our website for the latest availability of our Cassette testers and discovery options. We want you to experience the fragrances before committing to a full bottle whenever possible.
How can I place an order?
Simply choose your fragrance, select the quantity and add it to your cart. Follow the checkout process to enter your delivery information and complete your order.
Where does Buraaq deliver?
We currently deliver across Pakistan. International shipping will be introduced as Buraaq grows, so keep an eye on our website and social media for updates.
How long does delivery take?
Delivery times can vary depending on your location and the courier service. Usually Karachi orders are delivered within 3-4 days and 6-7 days outside Karachi.
How can I track my order?
Once your order has been dispatched, you will receive the relevant tracking information through the contact details provided at checkout.
Can I change or cancel my order?
If you need to make a change or cancel an order, contact us as soon as possible after placing it. Once an order has been processed or dispatched, changes may no longer be possible.
What payment methods do you accept?
Available payment methods will be displayed during checkout. We are continuously working to make the Buraaq shopping experience as simple and convenient as possible.
What if my package arrives damaged?
If your package arrives damaged, please contact us as soon as possible with your order details and clear photographs of the package and product. Our team will review the situation and assist you accordingly.
Can I return or exchange a fragrance?
Returns and exchanges are subject to our return policy. Because fragrance is a personal product, certain conditions may apply to ensure the product remains unopened and in its original condition.
Please review our Returns & Exchanges policy before placing your order.
Where are Buraaq fragrances made?
Buraaq is a Pakistani fragrance brand, and our fragrances are developed and produced with carefully selected manufacturing partners.
I have another question. How can I contact Buraaq?
We’d be happy to hear from you.
For questions about your order, fragrances or anything else, reach out to us through our Contact Us page or our official social media channels.
We’ll be glad to help.